At MSD, we believe in keeping it straight with you. When it comes to getting your freight where it needs to go, that means giving you the full picture – from the moment your pallet leaves our place to when it arrives at its destination.
That’s why we collaborate closely with Palletforce Ltd, Fueled by the Technology Trident, their award-winning technology enables us to reach record levels in delivery performance, as well as keeping you in the loop and in control every step of the way.
Their advanced technology features set Palletforce apart from the competition by enhancing efficiency, ensuring faster delivery of your goods, and offering unmatched visibility and tracking—and as a Palletforce member, we can offer these services to our customers.
Palletforce isn’t just a network—it’s a powerhouse of intelligent technology and logistics innovation. As a key member depot, MSD has full access to this system to ensure your freight moves quickly, efficiently, and transparently across the UK.
Every customer gets access to the Palletforce customer portal, Alliance—a secure online dashboard that lets you:
This easy-to-use tool puts you in charge, 24/7, giving you the kind of convenience and oversight that modern businesses need.
From the moment your pallet is picked up, it’s scanned at every point in its journey. Whether it’s being loaded here at our depot, arriving at Palletforce’s SuperHub, or out for final delivery, every move is logged and updated instantly.
That means:
No more chasing signatures or dealing with lost paper. With ePOD, you get digital confirmation the second your goods are delivered. It includes:
This gives you clear evidence of delivery—ideal for both peace of mind and professional records.
For you, our customers, knowing what’s going on isn’t just a nice extra – it’s essential. Whether you’re sending a single pallet or loads every day, knowing where your freight is (and when it will arrive) helps you to:
At MSD, we’re proud to offer a delivery service that’s not just fast and efficient, but also honest, clear, and reliable – all thanks to Palletforce’s fantastic technology.
Want to take the guesswork out of your pallet deliveries? Get in touch with MSD today to find out how we can make your transport smoother, reduce stress, and put you firmly in control.